SmartBounce • Dog Toy Ball

Every order ships free — no minimum spend required. Orders are processed within 1–2 business days (excluding weekends and UK public holidays). Once dispatched, you'll receive a confirmation email with a tracking number.

• UK deliveries: Typically arrive within 2–6 days after dispatch.
• International deliveries: Most international orders arrive within 7–15 days after dispatch. Delivery times vary by country and may be affected by customs processing.

For full details, see our Shipping Policy.

We accept returns within 30 days of delivery.

• Faulty or defective items: Contact us with a photo or video — we'll offer a full refund or free replacement, no return needed.
• Change of mind: Item must be unused and in original condition. Return shipping costs are the customer's responsibility.
• 1-year warranty on all products covering manufacturing defects.

For full details, see our Return & Refund Policy.